英语学习,酒店常用英语汇总

酒店常用英语汇总

Dept.前厅部 前厅部常用英语 English for Front Office Dept.前厅部常用英语

1,Good morning/ Good afternoon /Good evening !早上好/下午好/晚上好!

2,Welcome to Ravi Shinger International Hotel 下午好!欢迎光临诺威香卡国际酒店.

3,How may I help you ?请问有什么可以帮到您? 4,May I know your name ,please ?请问贵姓?

5,Do you have a reservation with us?请问您预订了房间了吗? 6,I'll check our room availability 我来查一下是否有空房间.

7,Just a moment ,Please 请稍等

8,I'm sorry. We have no record of a booking in your name.对不起,我们没有以您的名义预订的房 间记录.

9,We have standard rooms, single rooms, Garden suite and presidential suite.我们有标间,单 人间,花园套房及总统套房.

10,How long do you plan to stay?请问您预计住几天?

11,May I see your passport ?我能看一下您的护照吗?

12,Your room charge for one night is RMB***,sir/madam.先生/女士,您一晚的房费是***元