Thank you Letter Sample

Dear [[Salutation]]:

Thanks for choosing us!  We appreciate your business and the opportunity to serve you. We know you could have chosen one of our competitors, and we're delighted and honoured that you've chosen to work with us instead. I trust we'll meet or exceed your expectations in the coming months and years.

Please call me if I can assist you in any way.

Sincerely,

______________________________________________________________________________________________________________

Apology Letter Sample:

Dear [[Salutation]]:

Please accept my sincere apology, on behalf of [[Company]] for the difficulties we've caused you. We've made a sincere effort to address your problem, and we hope that you find the resolution satisfactory. Please contact me directly if you have any remaining issues or questions; it's important to me that your concerns are fully addressed.

Sincerely,